bestiebet Platform Privacy Notice
This page describes what we collect when you use bestiebet and how we keep that data protected. We collect personal information — your email, phone number, name, and identity documents — to verify your account, process deposits and withdrawals through our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment), and comply with legal obligations in the jurisdictions where we operate.
We at bestiebet take data security seriously. Your account credentials are encrypted, your payment details are not stored on our servers, and we apply industry-standard access controls to prevent unauthorized use. This privacy notice explains what personal information we collect, who has access to it, how long we retain it, and what rights you have regarding your data.
Our services are available only where local law permits. If you have questions about how we handle your data or how bestiebet complies with data protection laws in your jurisdiction, contact our support team. If you are unhappy with our practices, you may request account closure and final withdrawal of your balance.
What Data We Collect on bestiebet
Account creation requires your email address, phone number, and a username of your choice. We use these to send you login links, notifications about deposits, withdrawals, and account security alerts. During your first deposit or during routine compliance checks, we request identity verification: a copy of your national ID (KTP), passport, or driver's licence. We also collect your date of birth and full name as listed on your identity document. This verification is a standard anti-money-laundering measure required in most jurisdictions where bestiebet operates.
When you deposit and withdraw funds, we record transaction details: the payment method (DANA, e-wallet, mobile banking, local payment, or bank virtual account), the amount, the timestamp, and whether the transaction succeeded or failed. We do not store your payment card numbers or e-wallet credentials directly on bestiebet servers. Instead, we route payment details through encrypted connections to our payment partners' systems, where they handle the actual transfer.
We collect and log betting activity: which matches or games you viewed, the bets you placed, the odds you accepted, and the outcome. This allows us to settle bets accurately, resolve disputes, and detect suspicious patterns that might indicate fraud or account compromise. We also collect technical information: your IP address, browser type, device type (desktop or mobile), and approximate location based on IP geolocation — but we do not use GPS or ask for microphone/camera access.
How We Use Your Data on bestiebet
We use your email and phone to send account security notifications, payment confirmations, and customer support responses. We use your identity documents to verify that you are who you claim to be — a legal requirement called Know-Your-Customer (KYC). We analyze betting activity to calculate your account balance, settle bets, and flag unusual patterns (e.g., rapid large deposits followed by immediate withdrawals, or a sudden shift in betting behavior) that might warrant review.
We share certain data with our payment processors to enable deposits and withdrawals. For example, when you deposit via online payment, we pass your phone number and amount to e-wallet's system so they can confirm the transfer. We may share transaction data with tax authorities or anti-money-laundering regulators if required by law. We do not sell your personal information to third parties for marketing purposes. We may use anonymized, aggregated data (e.g., "players from Jakarta bet an average of X times per week on Liga 1 matches") for business analytics, but this data cannot identify you individually.
How Long We Keep Your Data
We retain your account information (email, phone, identity documents) while your account is active. If you close your account, we retain transaction records for a minimum of seven years, as required by financial regulations in most jurisdictions. This ensures we can answer tax queries, resolve historical disputes, and support anti-money-laundering compliance. We delete your login password after a certain period if you do not log in, though your account and transaction history remain on file. If you request permanent data deletion after account closure, we evaluate your request against regulatory obligations, and we comply if deletion is legally permissible.
Third-Party Data Processors
bestiebet uses third-party service providers to support our operations. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) receive transaction information needed to process your deposits and withdrawals. Cloud hosting providers store our servers in data centres that may be located outside Indonesia or your home jurisdiction — if you are accessing bestiebet from Jakarta, Surabaya, Bandung, or Medan, your data may be stored in a server farm in a different country. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Our customer support system may process support tickets containing account details, betting questions, or payment issues you report. These systems are accessed by our support staff to help resolve your inquiries. We do not share your data with marketing partners, social media platforms, or data brokers. If we are required by law to disclose your data (e.g., to a tax authority, law enforcement, or court order), we will do so while maintaining reasonable confidentiality where legally possible.
Security Measures on bestiebet
We encrypt sensitive data in transit (using HTTPS) and at rest (on our servers). Your password is hashed, meaning we do not store your actual password — only a mathematical transformation of it. Even our staff cannot retrieve your original password. We recommend using a strong, unique password and enabling two-factor authentication if available. We implement access controls so only authorized staff can view account information, and we audit access logs to detect suspicious activity.
bestiebet conducts regular security reviews and updates our systems to address known vulnerabilities. However, no system is perfectly secure. If we discover a data breach or unauthorized access, we will notify affected users via email or account message as soon as reasonably practicable. We recommend checking your email regularly during major sports events (Liga 1, Piala AFF, Champions League) when we send important notifications, and enabling contact notifications in your bestiebet account settings.
Your Rights Regarding Your Data on bestiebet
In many jurisdictions, you have the right to request access to your personal data. You can view most of your account information (email, phone, deposit/withdrawal history) directly in your bestiebet account. If you want a complete copy of all data we hold about you, contact our support team and we will provide it in a readable format. You have the right to request correction of inaccurate data — for example, if your name or birthdate is misspelled in our system, we will correct it.
You have the right to request deletion of your data, subject to legal constraints. For instance, we may not delete transaction records if doing so would violate anti-money-laundering regulations. You can close your bestiebet account at any time. Upon closure, we stop processing new activity on your account, but we retain historical data as legally required. If you believe bestiebet has misused your data or violated your privacy rights, you can lodge a complaint with the relevant data protection authority in your jurisdiction.
Cookies and Tracking Technology
bestiebet uses cookies to store your login session and remember your betting preferences. Session cookies expire when you log out; persistent cookies remain on your device and allow us to recognize you on your next visit. We use analytics cookies to track how users navigate our platform — for example, which sports (Liga 1, Piala Indonesia, Piala AFF) or games (slots, live-dealer tables) are most popular. This helps us improve bestiebet's design and performance. You can disable cookies in your browser, but doing so may prevent features like automatic login from working.
Age and Eligibility
bestiebet is not intended for users under the age of legal majority in their jurisdiction. We do not knowingly collect data from minors. If we become aware that a user is underage, we will close their account and decline further service. Parents or guardians who believe their child has created a bestiebet account should contact our support team immediately.
Changes to This Privacy Notice
We may update this privacy notice to reflect changes in our practices or applicable law. When we make material changes, we will notify you via email or an in-app banner. Continued use of bestiebet after notification of changes constitutes acceptance of the updated notice. We encourage you to review this page periodically to stay informed about how bestiebet protects your data.
Contact Us About Privacy
If you have questions about how bestiebet handles your personal data, wish to request access to your data, or want to report a privacy concern, contact our support team. Provide your account email and a clear description of your request. Our support team will direct your inquiry to the appropriate department or provide the information you seek. For urgent privacy or security concerns, mark your message as urgent so we prioritize your case.
This Privacy Notice applies to all users of bestiebet and covers data collected through our web platform, mobile app, and all other access points. Our services are available only where local law permits. Your use of bestiebet signifies that you have read, understood, and agree to our privacy practices as described here. If you do not agree with how we collect or use your data, you may decline to use bestiebet or close your account and request final withdrawal of your balance.